Help

Frequently Asked Questions

• Where's my order?
• How do I update my order's delivery address?
• How do I place a gift order?
• How do I use an Amazon.co.uk Gift Certificate on Javari?
• How do I return an item?
• How does your 100% Price Match Guarantee work?
• Is Free One-Day Delivery really free?
• Will I always get my order within one day?
• I want my items to be delivered to a PO Box or a BFPO address, are there restrictions?
• Do you deliver internationally?
• How do I know what size to buy?
• How do I care for my new shoes/handbag?

If after looking through our help pages, the answer to your question isn't evident, by all means, contact one of our customer service associates.