Helping you get the answers to your questions quickly is important to us. Here are a few ways you can obtain the information you are seeking.
The My Account area of our site contains detailed information about your orders and account settings. To learn more about the features in the My Account area, click here.
We provide a comprehensive set of online help pages to aid our customers in finding fast answers to their questions. If you don't find your answer there, feel free to use one the methods below for getting in touch with one of our customer service associates.
We offer phone support so you can speak with customer service when it's convenient for you. You can either call customer service at +(44) 800 496 2447, or have customer service call you back at a specified time using our "Click to Call" feature. At the top of each page is a link with our toll-free number, click this link, sign in, you will be prompted with a button labeled "Call me". Enter your telephone number in the subsequent pop-up window and choose how long you would like to wait before customer service calls you back. If you are using a dial-up connection, please disconnect from the internet so customer service can reach you. Again, if you prefer to contact customer service directly , the number to use is +(44) 800 496 2447.
Of course you may choose to contact us via e-mail. Be certain to include all the particulars of your situation in order for our customer service associates to best provide assistance.