/help/200393160/ h &ts=67024 000-0000000-0000000 true

Basket (0) | Saved for later (0)


Address Book

Want to change the delivery address for an order that you've already placed? So long as the order has not yet entered the dispatch process, it's easy to do. Visit the relevant order summary in My Account.

If you do not have any open orders and simply want to delete an address or edit an address for future use, click the "Manage address book" link in My Account. Once you've signed in using the e-mail address and password associated with your account, click either the Edit button or the Delete button above the address you want to change or remove. Please note that, for your security, you will be asked to confirm your credit card number the next time you place an order using the new, edited address.

Please also note that any changes you make will apply only to orders that you place in the future. If you want to change the delivery address for an order you've already placed, visit My Account and select the appropriate order from the "View orders" page.

You may also add a new address on the "Manage address book" page by clicking the button labeled "Enter a new address."

Address Accuracy

Make sure you get your stuff! Incorrectly entered addresses may unnecessarily delay dispatch. Please enter address information in the appropriate boxes and double-check for typos and other errors. Need help? Click for address tips:

BFPO Addresses

Having trouble entering an APO or FPO address on our order form? Following these steps should help:

  • City field: Enter "BFPO."
  • State/Province/Region field: Enter "AE" in the if the recipient is stationed in Europe, Canada, Africa, or the Middle East. Enter "AA" if the recipient is stationed in the Americas. Enter "AP" if the recipient is stationed in Asia or the Pacific.
  • Country field: Always select "United Kingdom" from the drop-down menu regardless of where the recipient is stationed.

Following these steps will ensure that you're charged the correct delivery amount and that your order will be delivered in a timely fashion.

© 2009 - 2013 Javari.co.uk or its affiliates. All rights reserved. Javari and the Javari logo are trademarks of Javari.co.uk or its affiliates.